0800 169 5151

Southend University Hospital NHS Foundation Trust

Link 51’s mass storage solution increases medical records department’s response time

Southend University Hospital NHS Foundation Trust is an NHS hospital located in Westcliff-on-Sea, Essex, maintaining nearly 700 inpatient beds and serving a local population of 338,800.

The hospital is a vibrant and successful acute hospital providing high quality care for the population of Southend, across Essex and beyond. Operating from a large acute site and satellite clinics across the region, the hospital has 4,528 staff comprising 181 consultants, 309 other doctors, 1,214 nurses, and 2,824 support staff.

Providing a comprehensive range of acute services including acute medical and surgical specialties, general medicine, general surgery, orthopaedics, ear, nose and throat, ophthalmology, cancer treatments, renal dialysis, obstetrics and gynaecology and children’s services, the hospital is also considered a centre of excellence for stroke care and vascular services.

The Brief

The hospital’s medical records department accommodates in the region of 450,000 medical records that are stored in fixed static shelving. The department had outgrown its current storage capacity and required more space, preferring not to add to its outsourced document storage requirements further. To find a solution, a business case was drawn up outlining the cost benefits of outsourcing medical records to a third party records management company, versus the acquisition of additional storage space in an adjoining unit. Given that the medical records that needed to be stored were mainly of deceased patients, which would not be accessed very often, it was decided to opt for the acquisition of an adjoining unit, formerly a printing business, and the installation of a mass mobile storage solution.

An options paper followed the decision, which was approved by the NHS Trust Board and the storage solution requirement was put out to tender. Having inspected the site, Link 51 put forward a proposal fully optimising the available space and was awarded the contract.

The Solution

Link 51 were briefed on the requirement which was based on maximising the available space and, following an inspection, measurements and a CAD survey, the process of installing new shelving got underway. Link 51’s design was based on the installation of:

  • 27 mobile shelving units, providing 2,742 linear metres of storage across 324 bays.
  • Static fixed Stormor shelving providing 324 linear metres of storage across 24 bays.

Although the vision for the future is to move towards noteless clinics and a paper-light, if not paperfree medical records environments, the solution was designed to provide the department with extra storage capacity for the foreseeable future.

The shelving features a unique BioCote® protective finish to help reduce the risks associated with bacterial cross contamination from surfaces with high contact frequency. BioCote® has been proven to work in hospital environments by reducing levels of bacteria by an average of 95%.

“The design, project management and installation of the storage solution was a partnership from start to finish. I couldn’t fault the installation team – they were brilliant, absolutely brilliant! They were on-time, achieved more than we anticipated and eventually delivered ahead of schedule. They were faultless throughout.”

Ross Harrison – Medical Records Supervisor, Southend University Hospital NHS Foundation Trust.

Call Link 51 on 0800 169 5151 for more information today.

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